FAQs

Simply Pool Balance

  • How often should I clean my hot tub?

    The frequency of cleaning depends on how often you use your hot tub. We recommend daily checks of water chemistry and wiping down the waterline. Filter cleaning should be done every one to two weeks, while a thorough cleaning, including draining and refilling, is advised every three to four months. As one of the 89,046 swimming pool cleaning businesses in the U.S., Simply Pool Balance offers exceptional hot tub services. Don't hesitate to contact us for assistance.
  • How do I clean my hot tub filter?

    For effective hot tub maintenance, we recommend rinsing filters weekly with a garden hose to remove debris. Monthly, apply a filter cleaner, allow it to sit for 15 minutes, then rinse thoroughly. Every three months, soak filters in a diluted cleaner solution for 12-24 hours to remove deep-seated debris. We advise replacing filters annually or after 10-15 cleanings, depending on their condition.
  • What's the best way to clean the hot tub shell?

    We recommend draining your hot tub every three to four months and using a specialized spa shell cleaner. Avoid household cleaners as they can affect water chemistry. Clean around jets to remove oils and biofilm using a sponge with warm water or a mild vinegar solution for light scum. For more advice on hot tub maintenance, contact Simply Pool Balance – we're here to help.
  • How do I prevent algae and bacteria in my hot tub?

    To prevent algae and bacteria growth, maintain proper sanitizer levels (chlorine at 3 ppm or bromine at 4 ppm) and keep pH between 7.2 and 7.8. We suggest weekly shocking with a non-chlorine or dichlor product to eliminate bacteria and algae. Regular filter cleaning and using a cover to prevent debris are also crucial. Consider adding an algaecide for extra protection. For professional hot tub maintenance, contact Simply Pool Balance.
  • How do I clean my hot tub cover?

    Our experts recommend monthly cleaning of your hot tub cover. Use a solution of one part bleach to ten parts water, applying it only to the underside to protect the UV coating. After wiping, allow it to dry in sunlight to prevent mold growth. We also suggest applying a UV protectant spray seasonally to extend the cover's lifespan.
  • Why is my hot tub water cloudy, and how do I fix it?

    Cloudy water often results from imbalanced chemistry, high total dissolved solids (TDS), or dirty filters. We recommend testing and adjusting pH, alkalinity, and sanitizer levels. Shock the water and clean or replace filters. If the issue persists, consider draining and refilling the tub, as the water may be oversaturated with contaminants. For expert assistance, contact Simply Pool Balance.
  • How do I remove biofilm from hot tub plumbing?

    At Simply Pool Balance, we recommend adding a plumbing cleaner or line flush before draining to break down biofilm. Allow it to circulate for at least 20 minutes, or overnight for best results. Then drain, rinse the system, and refill with fresh water. We advise performing this process every three to four months during a deep clean to maintain optimal water flow and hygiene. For professional assistance, please contact our team.
  • How often should I clean my pool?

    We recommend weekly skimming of the surface and vacuuming to remove debris. Brush walls and steps every one to two weeks to prevent algae growth. Clean the filter (cartridge, sand, or DE) monthly or when the pressure gauge shows an 8-10 PSI increase. We advise shocking the pool weekly and testing water chemistry two to three times per week. For professional pool or hot tub services, contact our experts at Simply Pool Balance.
  • What's the best way to clean a pool filter?

    For cartridge filters, we recommend rinsing with a hose every two to four weeks and soaking in a filter cleaner monthly. Sand or DE filters should be backwashed monthly or when pressure rises significantly. We advise replacing cartridge filters every one to two years, and refreshing sand or DE media according to manufacturer guidelines, typically every five to seven years for sand. For professional filter cleaning or other pool services, contact Simply Pool Balance.
  • How do I keep my pool water clear and free of algae?

    We recommend maintaining chlorine levels at 1-3 ppm (or 2 ppm with cyanuric acid) and pH between 7.2-7.8. Shock the pool weekly to eliminate chloramines and contaminants. Ensure proper circulation by running the pump 8-12 hours daily, and consider using an algaecide as a preventative measure. We also suggest keeping the pool covered when not in use to reduce debris. If your water becomes cloudy, contact Simply Pool Balance for reliable pool maintenance services.